Privacy Policy

Effective Date:  December 1, 2021

Welcome to http://upoez.com. (the “Site”), operated by Upoez, LLC.  At Upoez, we are sensitive to the privacy concerns of the individuals we photograph and of visitors to our websites, and we want you to know that your privacy is important to us.

What does this Policy cover?

Unless we notify you otherwise in connection with a particular activity, this Privacy Policy explains how we collect and use information through the Site, and the choices you can make about the collection and use of your information.  This Policy also addresses information we collect from you when you schedule an appointment to be photographed or on-site photography locations to be photographed contact one of our customer service representatives, sign up to be notified of future products and services or respond to a survey.

What personal information do we collect? How do we use that information?

We collect various types of personal information when you purchase our services from us; schedule an appointment to be photographed; visit or are photographed on-site photography locations; contact one of our customer service representatives. This information may be collected directly from you (for example, when you complete our forms or enter your information on our websites to make a purchase) or indirectly through your device or browser when you visit our Site. 

We use your information to fulfill service orders, to deliver marketing communications and promotional materials that you may be interested in, to contact you and provide customer service, to protect the security or integrity of our databases or websites, to take precautions against liability, to detect and remediate violations of our Terms of Use or other misuse of our Site, to develop and improve our products and services, and for internal operational purposes.

The following chart describes what categories of personal information we may collect, how we collect that information from you, the business purposes for which we generally use such information, and which types of trusted third-party service providers we may share that information with:

  • Direct Identifiers (Customer Name, Postal Address, Phone Number, Email Address)
    • Provided directly by customer
      • Maintaining and servicing your account
      • Providing customer service
      • Processing and fulfilling your orders
      • Processing payments on your orders
      • Fulfilling customer rewards
      • Advertising and marketing our products to you
    • Third Party Sharing
      • Product creation and order fulfillment vendors
      • Customer service providers
      • Marketing and advertising services
      • Appointment scheduling services
      • Surveys, sweepstakes, and contest administrators
      •  Payment and chargeback processors
      •  Mailing and shipping services
  • Household Information (Family Members, Date of birth and/or age)
    • Provided directly by customer
      • Maintaining and servicing your account
      • Processing and fulfilling your orders
      • Fulfilling customer rewards
    • Third-Party Sharing
      • Product creation and order fulfillment vendors
      • Appointment scheduling services
  • Payment information (credit card information (only last four digits are stored), checks)
    • Provided directly by customer
      • Processing payments on your orders
    • Third-Party Sharing
      • Customer service providers
      • Payment and chargeback processors
  • Purchase information (purchase date, purchase totals, product types)
    • Provided directly by customer
      • Providing customer service
      • Processing and fulfilling your orders
      • Processing payments on your orders
      • Analytics to improve our products and services
      • Advertising and marketing our products to you
    • Third-Party Sharing
      •  Product creation and order fulfillment vendors
      • Customer service providers
      • Payment and chargeback processors
  • Digital Identifiers (IP Address, Cookies, Website Browsing and Interaction Activity, Other Device or Browser Identifiers)
    • Collected indirectly from customer’s browser or device)
      • Enhancing your user experience
      • Analytics to improve our products and services
      • Advertising and marketing our products to you
    • Third-Party Sharing
      • Marketing and advertising service providers
      •  Website performance and analytics vendors

Cookies

We and our service providers collect information about how you use our services, for example what web or mobile pages you have viewed, to analyze trends, generate analytics, provide a better user experience, improve our products and services, detect and prevent fraud or security incidents and gather broad demographic information for aggregate use. The Site uses pixel tags, web beacons, and similar tracking technologies (collectively referred to as “Cookies”) that are created when you use our online services and are stored on your computer or mobile device. 

Cookies help us offer convenient features like recognizing your browser when you visit, customizing your current and future visits, and providing you with information about products that interest you. We also use the information we collect to compile statistics about our visitors and their use of our site to monitor site traffic, develop marketing programs, and improve our website design and content.

We use the information collected by our third-party service providers using Cookies to analyze and track data, improve our services, determine the popularity of certain content, and better understand our users’ online activity. Our service providers may also show you advertisements for our products and services on other websites and may combine this information with other information those service providers have gathered about your visits to those other websites so that the advertisements you receive are more likely to be of interest to you.  

Other Sources

We may also obtain data that is publicly available or from third party sources, such as address verification services, to improve the accuracy of and add to what we know about our customers and prospective customers. We may combine this publicly available information with your personal information for the purposes described in this policy.  

Do you share my information with third parties?

We do not sell, license or share the personal information we collect with unaffiliated third parties for their marketing purposes.  We may share personal information in the following situations

Service Providers

We sometimes use third-party service providers to act on our behalf, for example to help us process payments, enhance and personalize your shopping experience with us, or to deliver our advertisements. Our service providers may receive your name and contact information, payment information, photos and other content you upload to our Site, information about purchases you’ve made, cookies and other device identifiers, IP address, and website browsing and interaction activity. These service providers are only allowed to use your information in connection with the specific service they provide on our behalf.

Children

The Site is intended for use by general audiences.  We do not knowingly collect personal information from children under the age of 13. If a child has provided personal information through the Site, we ask that a parent or guardian contact the Site in writing to admin@upoez.com

What options do you have to limit our collection and use of your personal information?

Opting out of Marketing Communications

If you no longer want to receive marketing communications from us, you can unsubscribe by following instructions contained in the messages you receive, by changing your marketing preferences through your Account Settings, or by contacting us through the Contact Us page our site. We reserve the right to send you certain communications relating to the services we provide, such as service announcements and administrative messages (for example, communications related to a pending order, an unresolved customer service issue, or a policy update). We do not offer you the ability to opt-out of receiving those communications.

Cookie Options

If you don’t want our Site to collect information using Cookies, you can change your web browser settings to reject Cookies from the site or to alert you before a cookie is placed on your computer. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please note that cookie-based opt-outs only apply to the specific computer and browser on which the opt-out cookie is applied. If you accept a cookie, you can delete it at any time through your web browser. If you choose not to accept Cookies, though, you will not be able to enjoy all the features available to our registered users.

The Network Advertising Alliance (“NAI”) and the Digital Advertising Alliance (“DAA”) offer opt-out tools to help you manage your choices for participating companies that use Cookies for Interest-Based Advertising and cross-app advertising. For more information about these tools please visit: NAI Opt-Out Page and DAA Opt-Out Page. You can also opt out of Google cookies by installing Google Analytics’ opt-out browser add-on https://tools.google.com/dlpage/gaoptout, and/or the Google Advertising Cookie out-out browser add-on.

“Do Not Track” is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our sites do not currently respond to “Do Not Track” settings.

How do we keep your information secure?

Although no website, application, database or system is completely secure or “hacker proof,” we have safeguards in place to protect against unauthorized access and disclosures of the personal information we control, including technical, physical and administrative safeguards and security measures. Despite these measures, however, we cannot guarantee that our information security safeguards will never be compromised.

Our Site may be linked on other websites or may contain links to other websites. Our Privacy Policy only applies to our Site, and we are not responsible for the privacy practices, security standards, or content of other sites. You should check the privacy policies of those sites before providing your personal information to them. 

 How do we make updates to this policy?

By using the Site, you consent to our use of your information as described in this Policy. As we implement new technology and introduce new services, or in response to changes in applicable laws or regulations, we will update the Policy, so we encourage you to review it often. We reserve the right to change our Online Privacy Policy at any time without advance notice. We will identify an updated version of this Policy with a revised effective date. Changes to our Policy will become effective when posted. If these changes materially affect how we use personal information collected from you prior to the date of the revised Policy, then we will obtain your consent to the revised Policy before applying it to that personal information.

How can you contact us with questions about your privacy or this Policy?

For further information regarding this website privacy statement or related Lifetouch policies and procedures, please contact: Contact Us page on the site, email: admin@upoez.com

Scroll to Top